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"' cardan 'is everywhere,' the fox 'is full of mountains,' the Lord 'is stolen,' crocodile 'national tour". Please do not think that this is the masterpiece of the poet, this is the report of the Chinese integrity report on the fake brand-name products flooding the city. When we stood in front of the famous brand goods full of beautiful things in eyes, save fine resolution crocodile mouth towards the left or the right, the lines of "old head" is two or three, montagut petals are several disc, whether you realize it, the credibility of the market because of counterfeit products, have made a real famous brand product also suffered a crisis of confidence. In the China credit report, such examples abound.
However, it is a meditation on the past: China is a country with a long history of civilization. China's integrity has gone through history, into the modern era, and to the future. As a postal worker who serves the people, we have the responsibility to carry forward the glorious tradition of the Chinese nation.
It was a hot summer day, and a migrant worker came into the post office: government, I have to do something. Thick local accent, the front desk clerk can not help laughing. Mr. Liu, the business monitor, patiently asked the user what he was going to do, so the user had come to Beijing to call for peace. In his eyes, the post office is dressed in official clothes and office affairs, which is the government. Liu directed the user to complete the business, and told him to pay attention to his first visit to Beijing. On the next day's class meeting, liu * * raised the question: why do users call us government? In the heated discussion, the young staff understood the high status of postal service in the hearts of the people. Postal employees' words and deeds not only represent the corporate image, but also the credibility of the government in the people's heart. For many years, it is in this kind of "daily one, the matter one discussion" practical type of class meeting, sublimated the employee's thought, promoted the staff's good faith to keep the quality.
At the post office, both the director and the staff, it is often said that the user should not be regarded as an abstract god, but only as an aunt to the door, the aunt next door. Use the common heart, do ordinary things for the user, use the details in the service carefully. post office had just opened the international customs clearance service, a user to the post office to send the quilt son in the United States and books, the user feel quilt volume is larger, surface mail, books, urgent need, by air mail. Return to the service desk to users put forward relevant Suggestions: quilt is big size, but light weight, separate the quilt and books to send, it takes two package fee, the registration fee, lifting fee, customs clearance fee, put together by air is better than a suitable. The user was skeptical, so the staff worked with the user over and over again, and the user found that the airmail saved more than 100 yuan and shortened the time limit for the quilt. Since then, the user has not only sent an international mail to the post office, but also to send a registered letter to the nearest post office. In her words, it is safe to do business here.
With easy, post office in the foreign service, there are too many such details, they is like a wind, like rain, moistens everything silently, the postal person's good faith idea rooted in the heart of the majority of users. If the detailed service is the beautiful wave in the construction of enterprise integrity, then the extension service of the post office is the firestone in the construction of honesty and integrity, and continuously erases the spark in the construction of integrity.
years on January 15, 17, package machine shop assistant zhang x found a brown purse on the counter, asking the hall all the user failed to find the owner, zhang x in his wallet, director of the room. The secretary opened his wallet and found 800 yuan in cash, 2 CARDS and 5 business CARDS. According to the phone call on the Ming piece, no owner was found. Therefore, the director had to transfer the package order and Courier receipt of the package at around 17, and call the sender by phone. At last, I contacted miss hou of a sales center when I made the 28th call. Miss hou got the call's surprised, she said: I have lost many years is not found, because can't find, but this 28 telephone, you make me feel the sincere return, thank you, and not just for the sake of the wallet.
"It's not just the wallet." Miss hou's meaningful words made us feel the weight of responsibility on our shoulders. There is still a long way to go for honesty and integrity.
Some people say that honesty is gold, but I say, good faith is priceless. It is a service method of bank credit card to quantify and price credit. China post "serving the people" is the most authoritative interpretation of integrity. Integrity is priceless, it is the moral pursuit of people, is the human survival law, is also the balance between human and society. You can count on me, let us fully play to the moral and ethical self-discipline mechanism, daily work, use our audio language and tangible action, integrity "reengineering" tomorrow for China to make unremitting efforts.
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